I am typing this from the floor
right now.
I am in complete shock.
I finally got my first online bill from AT&T yesterday and it
came to $5,086.66!!
Have I gone insane? Did they append that $6.66 at the end of the
bill just to screw with me?
After a near heart attack I called AT&T to find out what had
happened....
Well as you may have guessed by now these are all charges for
using the edge network while roaming internationally (in England).
No phone calls mind you just data. According to AT&T that's at
a rate of $2cents per K! WTF? Why don't you rape me and my whole
family while you're at it? From all you can use for $20 bucks
a month to $2cents per K?! $20 per web-page? Are you INSANE?
That's like charging you $2cents per molecule of gas for you car!
I was taken aback that I was charged at all for this, I mean doesn't
my plan include all you can use data? And don't you have to call
the cell company to activate overseas usage in advance?
Well that's what I had thought (it's how all my previous carriers
handled overseas roaming) but apparently 4 months ago AT&T quietly
changed their policy and now they automatically activate international
roaming based on your credit worthiness. Yay, my great credit worthiness
entitles me to rack up $5k in data charges I didn't know I would
be charged for.
While I was in England I actually tried to access my account to
find out how much data I was using and my account only showed "data
not available". $5k for something I had no idea I would be charged
for, (let alone those exorbitant rates of $2cents per K!) and
no way of checking my data consumption .
Ack.
So after I got off the phone with AT&T yesterday (monday 13th
August) I did some googleing and found out about that poor chap
Dave Stolte who got dinged for $3k from AT&T for the same thing!
Seems like AT&T waived his charges, lucky guy!!
So now I'm left in a (worse) position of AT&T claiming I owe them
$5k for data consumption in the same country at the same time!!
I can only hope they handle this as nicely as they did
for Dave; $5k is simply INSANE.
Adam
P.S. you can email me from my company web-site at the link at the
top of the page if you have any suggestions... |